Ontario Investing $52.5 Million to Recruit, Retain and Support More Health Care Workers

Published on September 28, 2020

Initiative Will Ensure the Province Can Meet any Surge in Demand during COVID-19

September 28, 2020

TORONTO ― The Ontario government is investing $52.5 million to recruit, retain and support over 3,700 more frontline health care workers and caregivers to ensure our health care system can meet any surge in demand, while continuing to provide safe and high-quality care to patients and long-term care residents. This investment is part of the province's COVID-19 fall preparedness plan, Keeping Ontarians Safe: Preparing for Future Waves of COVID-19.

Details were provided today by Premier Doug Ford and Christine Elliott, Deputy Premier and Minister of Health.

"It's the thousands of nurses, personal support workers, and other frontline workers who have made the difference in the fight against COVID-19," said Premier Ford. "Today's significant investment will allow us to recruit, retain, and quickly deploy a militia of health care heroes, caregivers, and volunteer professionals to care for our seniors and most vulnerable and ensure our health care system is prepared to deal with any outbreaks or surges in cases."

"Retaining and increasing the number of frontline health care workers in our continuous fight against COVID-19 is critical," said Minister Elliott. "We are taking further action to ensure our frontline health care workers are supported, and the health care sector has the staff to provide timely, high-quality care."

In order to increase and stabilize the health care workforce, the province is investing an additional $26.3 million to support personal support workers (PSWs) and supportive care workers, including:

  • $14 million for the Personal Support Worker training funds to continue training PSWs in the home and community care and long-term care sectors;
  • $10.3 million for the new Personal Support Worker Return of Service Program, to recruit and retain recent graduates to work in long-term care homes and in the home and community care sectors. This program will provide a $5,000 incentive to 2,000 recent graduates for a six-month commitment to work in these settings;
  • $1.3 million to train 160 supportive care workers to provide basic home support services; and
  • $700,000 in accelerated PSW training for 220 students with prior health experience to practice in Ontario.

The province is investing an additional $26 million to support nurses, including:

  • $18 million for Ontario's Nursing Graduate Guarantee program, which provides full-time salary and benefits for over 600 nurses with a focus on recruiting in areas of need such as long-term care homes and acute care settings; and
  • Up to $8 million to add over 800 nurses to the health system in areas of need across the province.

The province is supporting frontline workers, families and caregivers by:

  • Investing $200,000 to improve the matching algorithm for the Ontario Matching Portal, which will enable employers to get faster matches that best meet their needs;
  • Expanding training, tools and resources available to frontline workers across the social services sector; and
  • Continuing to update visitor policies for congregate care settings, including long-term care, that promote family and caregiver involvement to support better care and reduce isolation.

The province's COVID-19 fall preparedness plan, Keeping Ontarians Safe: Preparing for Future Waves of COVID-19, will help the province quickly identify, prevent and respond to any scenario in order to protect communities.

The Keeping Ontarians Safe plan will:

  • Recruit, retain, train and support health care workers, while also continuing to engage families and caregivers;
  • Implement the largest flu immunization campaign in Ontario's history;
  • Maintain strong public health measures, including continued expansion of testing and case and contact management;
  • Quickly identify, manage and prevent COVID-19 outbreaks;
  • Accelerate efforts to reduce health service backlogs; and
  • Prepare for surges in COVID-19 cases.

Ontario has already taken actions to prepare the health system and support frontline care providers:

  • Developed a health workforce matching portal which has helped match skilled frontline health care workers with over 1,100 matches (including over 650 in long-term care) across the health system in need of assistance;
  • Strengthened infection prevention and control supports to help providers and care settings in greatest need, including tools, training and resources to support long-term care and other congregate settings;
  • Released guidance and directives from the Chief Medical Officer of Health to ensure consistent approaches to protecting health care workers and patients, based on the best evidence available;
  • Increasing the supply and availability of personal protective equipment, including recently announced domestic manufacturing capacity of N95 respirators to keep our health care workers safe; and
  • Updated the long-term care visitor policy to clarify guidance about visits from caregivers to help meet the care needs of residents.

Quick Facts

  • Personal support workers are vital to the health care system in Ontario. They provide a wide range of personal support services in home and community care, reducing or delaying the need for more costly care in hospitals and long-term care homes.
  • Over 145,000 nurses, 30,000 physicians and 120,000 PSWs (with over 50,000 in long-term care) are working in Ontario to provide high-quality, comprehensive care to Ontarians across all sectors of the health system.
  • The province is hiring up to 625 school-focused nurses to provide rapid-response support to schools and boards, and facilitate public health measures, including screening, surveillance testing, tracing and mitigation strategies. This is part of the government’s plan to safely reopen schools.
  • The province continues to make progress in building its inventory of personal protective equipment to ensure the health and safety of health care workers.
  • COVID Alert is available for free use and download from the Apple and Google Play app stores. This new app lets users know if they may have been exposed to the virus.

Additional Resources

  • If you are a health care professional, learn how to protect yourself and your patients by reading our guidance documents.
  • Visit Ontario’s website to learn more about how the province continues to protect the people of Ontario from COVID-19.